WB017 | Administrative Assistant: The Training Course
Learn the professional way to handle the basics -- and how to present yourself as a true professional.
The new administrative assistant is a team member! Gone are the days of performing only the basic duties of typing and filing; now the assistant is a vital part of the every day business process.
If you want to learn how to be exceptional and be a central part of a boss's work processes, this is the course for you. Learn the professional way to handle the basics -- calls, calendars, filing, time management, organization -- and also learn how to present yourself as a true professional -- demeanor, actions, skills, etc. Become the promotable key player you know you can be.
This self-paced training course is in workbook format, and each lesson is followed with a quiz. Completion of all quizzes with at least an 80% passing grade entitles you to the included Certificate of Completion found at the back of this workbook.
This training course workbook will also serve as an excellent reference manual for you on-the-job.
Amy Morgan, MSC - Executive Training Director and Founder of Academy Hour -------------- Dr. John Duncan - PhD in Neuroscience and 27 years in law enforcement from the Oklahoma State Bureau of Narcotics and Dangerous Drugs Control as Chief Agent. -------------- Byron Curtis Ph.D. F-ABFT, Chief Forensic Toxicologist, Office of the Chief Medical Examiner – State of Oklahoma, Toxicology Laboratory Director -------------- Dr. Henry Cloud, Doctor of Philosophy (Ph.D.), Clinical Psychology, Biola University. Dr. Cloud is an acclaimed leadership expert, psychologist, and best-selling author. -------------- Dr. Colleen Halupa is the Dean of Online Education at East Texas Baptist University. She has an Ed.D in Curriculum and Instruction, Educational Leadership and Management, a masters and bachelors in health care administration and is a nationally certified clinical laboratory scientist. -------------- Jessica Smith is currently a graduate student in the Human Relations Department at the University of Oklahoma. Prior to graduate school, she worked as a group therapist at the University of Oklahoma Health Sciences Center and as a Forensic Interviewer for 8 years.